1. Scope and contract hierarchy

The public website is informational. A binding platform relationship begins only when Casinofy and the operator execute an Order Form, platform agreement, data-processing terms, and any product-specific schedules that apply.

If these website Terms conflict with a signed commercial document, the signed document controls for the relevant service.

2. Business eligibility and accounts

Platform services are intended for companies, authorised representatives, and professional operators. You must provide accurate corporate, ownership, licensing, billing, and contact information and keep it current.

• Protect credentials, API keys, signing secrets, and administrator sessions.
• Use role-based access and remove access promptly when personnel change.
• Notify Casinofy without undue delay if an account or integration may be compromised.

3. Operator regulatory responsibilities

The operator determines where and how its brand is offered and remains responsible for lawful market access. Casinofy provides configurable technology and operational tooling; it does not provide legal advice or guarantee that a configuration is lawful in every jurisdiction.

• Hold and maintain every licence, registration, approval, and local permission required.
• Implement player KYC, AML, sanctions, age, affordability, and responsible-gaming controls required by applicable law.
• Publish accurate player terms, privacy notices, bonus rules, and dispute procedures.
• Restrict prohibited territories, players, payment methods, content, and marketing activity.

4. Acceptable use

You may use the website and platform only for legitimate business purposes and in accordance with applicable law and signed agreements.

• Do not probe, bypass, disrupt, reverse engineer, or overload security and availability controls.
• Do not upload malicious code, unlawful content, stolen data, or material that infringes third-party rights.
• Do not misrepresent licensing status, Casinofy’s role, platform capabilities, or commercial approval.
• Do not use the services to facilitate fraud, money laundering, sanctions evasion, or abuse of players.

5. Commercial terms, GGR, and settlement

Fees, minimums, currencies, provider rates, licence options, billing periods, and payment dates are stated in the operator’s Order Form. Website pricing is indicative and does not replace an executed quote.

Where a fee is based on GGR, the approved calculation method, data source, adjustments, voids, settlements, and dispute window are defined in the signed agreement. Provider and sportsbook rates may be separate from the platform fee.

6. Intellectual property, operator content, and data

Casinofy and its licensors retain rights in the platform, software, documentation, designs, APIs, and underlying technology. The operator retains rights in its brand assets and content it lawfully supplies.

Operational and player data is handled according to the signed agreement and data-processing terms. Each party may use service telemetry and records as permitted by contract and law, including for security, support, reconciliation, and service improvement.

7. Third-party services and availability

Games, sportsbook feeds, payment rails, identity checks, blockchain networks, hosting, and other integrations may be supplied by third parties. Their availability, rules, geography, maintenance, and commercial terms can affect the operator service.

Service levels, support windows, planned maintenance, remedies, and business-continuity commitments are those stated in the signed agreement. The public website is provided on an informational, as-available basis.

8. Suspension, termination, and liability

Casinofy may restrict access where reasonably necessary to protect security, comply with law, prevent fraud or material harm, address non-payment, or respond to a material contractual breach. Contractual notice and cure rights apply where stated in the signed agreement.

Warranties, indemnities, liability caps, exclusions, governing law, dispute procedures, and post-termination assistance are defined in the signed commercial documents. Nothing in these website Terms excludes liability that cannot lawfully be excluded.

9. Changes and contact

We may update these website Terms when the public site, law, or our service description changes. Material platform-contract changes are handled under the amendment process in the signed agreement.

Questions about these Terms or requests for the applicable commercial legal pack can be sent to [email protected].